Privacy Policy
Effective date: October 16, 2026
Divyam.AI ("Divyam.AI", "we", "us", or "our") operates the website at divyam.ai and provides AI infrastructure products including Intelligent Model Router and Evalm8. This policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
Website Visitors
- Usage data: pages visited, time on page, referral source and campaign tags in the link you followed, browser type, device type, IP address, and how you use the page, such as the links and buttons you click, how far you scroll, which sections you view, and the FAQ answers, tabs and interactive demos you open. Collected via Google Analytics.
Contact and Demo Requests
When you submit a contact form or request a demo, we collect your name, work email address, company name, and any message or details you include.
Careers Applications
When you apply for a role, we collect your name, email, phone number, LinkedIn profile, and any other information you choose to submit.
Product Users (Intelligent Model Router / Evalm8)
If you are a customer or trial user of our products, we collect account information (name, work email, company), usage data (API call volume, model selections, evaluation run metadata), and billing information processed by our payment provider. We do not store card details.
We do not store the content of prompts or LLM responses processed through Intelligent Model Router unless you explicitly opt into logging for your own debugging purposes.
Signing In with Google
You can sign in to our products with a Google Workspace work account. We request only Google's basic sign-in permissions: openid, email and profile. We do not request access to Gmail, Drive, Calendar, Contacts or any other Google service. We do not request offline access, and we make no calls to Google APIs after you sign in.
| Data from Google | How we use it | How we keep it |
|---|---|---|
| Your Google account ID | Recognize the same Google account each time you sign in | Stored with your Divyam.AI account |
| Your email address, and whether Google has verified it | Match you to your Divyam.AI account, or create one. We refuse addresses Google has not verified | Stored as your account email |
| Your organization's Google Workspace domain | Confirm that the account is a work account from an organization allowed to sign in | Checked at each sign-in, never stored |
| Your name | Set your display name the first time you sign in. You can change it later | Stored as your display name |
| Your profile photo, given and family names, and language | Not used | Received from Google, never stored |
| Google's sign-in tokens | Verify your sign-in on our servers | Discarded once you are signed in, never stored |
We do not sell Google user data or use it for advertising. We share it with no one except the cloud providers that host our products, or where the law requires it. Our use of information received from Google APIs adheres to the Google API Services User Data Policy.
Google user data we store is kept as customer account data, as described in Data Retention below. To have it deleted, email us at hello@divyam.ai. You can also remove Divyam.AI from your Google Account's linked apps at any time. That stops Google sign-in but does not delete your Divyam.AI account.
2. How We Use Your Information
| Purpose | Legal basis |
|---|---|
| Respond to demo requests and sales inquiries | Legitimate interest / pre-contractual steps |
| Deliver and improve our products | Contract performance |
| Send product updates and relevant communications | Legitimate interest (opt-out available) |
| Use analytics cookies to understand website traffic | Consent |
| Comply with legal obligations | Legal obligation |
We do not sell your personal data to third parties.
3. Third-Party Services
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Analytics | Website analytics | policies.google.com/privacy |
| Google Workspace | Form submissions and email | policies.google.com/privacy |
| Sign in with Google | Signing in to our products | policies.google.com/privacy |
These services may set cookies or collect data under their own privacy policies. We encourage you to review them.
4. Cookies
We use:
- Strictly necessary cookies: session management, security
- Analytics cookies: Google Analytics cookies are allowed only after you accept them. You can decline or withdraw this choice through "Cookie settings" in the footer.
All visitors are asked before analytics cookies are allowed. We remember your choice in this browser using local storage. Accepting analytics does not grant consent for advertising cookies, advertising user data or personalized advertising.
We use Google's Advanced Consent Mode. Google tags load before a choice is made and can send limited measurements without analytics cookies while consent is denied. Declining analytics cookies does not stop those measurements. You can change your choice at any time through "Cookie settings" in the footer. Withdrawing consent also removes the Google Analytics cookies accessible to this website. If browser storage is unavailable or cleared, we ask again on your next visit.
5. Data Retention
- Website analytics data: retention depends on the data type and our Google Analytics property settings. Standard aggregated reports are not subject to the user- and event-level retention setting.
- Contact and inquiry data: retained until the business relationship ends or you request deletion, whichever is sooner
- Customer account data: retained for the duration of your contract plus 3 years for legal and financial record-keeping
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
California residents (CCPA/CPRA): You have the right to know what personal information we collect, to delete it, and to opt out of its sale. We do not sell personal information.
EU/UK residents (GDPR/UK GDPR): You may lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at hello@divyam.ai.
7. Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. International Transfers
Divyam.AI is headquartered in India. If you are located in the EU, UK, or another jurisdiction with data transfer restrictions, we rely on Standard Contractual Clauses or equivalent mechanisms where required.
9. Children's Privacy
Our products and website are not directed at children under 16. We do not knowingly collect data from anyone under 16.
10. Changes to This Policy
We may update this policy from time to time. We will post the updated policy on this page with a revised effective date. For material changes, we will notify active customers by email.
11. Contact Us
For privacy-related questions or to exercise your rights:
Email: hello@divyam.ai
Website: https://divyam.ai